What are MyTruePep products intended for?
Our peptides are intended exclusively for laboratory and research purposes, not human or veterinary use.
Do products include quality testing information?
Each product includes available testing information and specifications.
How should research peptides be stored?
MyTruePep research peptides are supplied as freeze-dried (lyophilized) powders. Keep unopened vials tightly sealed and protected from heat, moisture, and direct sunlight. Refrigeration is commonly used for short-term storage, while freezing may be suitable for longer-term storage, depending on the peptide. Allow cold, sealed vials to reach room temperature before opening to help prevent condensation. Reconstituted peptides may have different storage requirements and stability. These are general storage guidelines. Specific storage temperatures and shelf life have not been independently verified for each MyTruePep product.
How are orders packaged and shipped?
Orders are carefully packaged to help protect products during transit. We make every effort to ship orders the same business day they are received, or by the next business day. Tracking information is provided once your order ships, when available. Orders placed on weekends or holidays will be processed on the next business day.
What if I need order assistance?
We’re happy to help! If you have questions about your order, shipping, payment, or a product, please use the Contact Us page on our website. If your question concerns an existing order, include your order number so we can assist you as quickly as possible.
Where can I find product testing documentation?
All available Certificates of Analysis (COAs) are posted on our Certificates of Analysis page. You can also access available testing information through the VIEW COA link on individual product pages. No additional documentation is provided upon request.
